1酒店 商务 英语 情景对话
And we also have a cafeteria on the top floor, ifyou would like something to drink, you can also call room service.我们在顶层还有一个自助餐厅,如果你想喝点什么,也可以拨打房间服务电话 。下面是酒店商务英语情景对话相关内容,希望可以为您带来帮助 。
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Clerk: Good afternoon. Can I help you?
职员:下午好,请问您有什么需要?
Steven: Yes, I would like to check in.
史蒂文:我要入住 。
Clerk: Do you have a reservation?
职员:您有预订吗?
Steven: Yes, my name is Steven Smith. I have a reservation from October 2nd to October6th. I called last week.
史蒂文:是的,我叫史蒂文·史密斯,预订了10月2日到10日的房间 。我上周打的电话 。
Clerk: Wait a moment, please. Oh, yes, Steven Smith. It's for a single room with a bath. Is thatright?
职员:请稍等 。是的,史蒂文·史密斯 。您订的是带浴室的单人间,对吧?
Steven: Yes, that's right.
史蒂文:是的 。
Clerk: Now, Mr. Smith, could you fill out this registration form, please?
职员:史密斯先生,现在请您填一下这个登记表格好吗?
Steven: OK. By the way. Where is the restaurant?
史蒂文:好的 。顺便问一下,餐厅在哪里?
Clerk: The restaurant is on the second floor. Here is the key to your room. It's on the 6thfloor, room 609. The elevator is over there. And we also have a cafeteria on the top floor, ifyou would like something to drink, you can also call room service.
职员:餐厅在2楼 。这是您房间的钥匙 。您的房间在6楼,609房间,电梯在那边 。我们在顶层还有一个自助餐厅,如果你想喝点什么,也可以拨打房间服务电话 。
Steven: Thank you.
史蒂文:谢谢你 。
2预订房间英语对话范文
A Hello,this is QuaCheng hotel,is there anything I can help you,sir?
你好,这里是泉城大酒店,请问您需要什么服务
B Yes, I'd like to book a room.
我需要预订一间房
A Sure,we have different type of rooms,which would you like to choose?
我们酒店有不同类型的房间,您需要哪种房间呢?
B I'm not very certain,could you give me a brief introduction,please?
我不是很确定,你能不能给我做一下简单的介绍?
A Ok,our hotel provides standard single room and double room,accordingly,we also have special treatment for VIP.
好的,我们酒店提供标准单人间和标准双人间,除此之外还有对贵宾的特殊套房
B Thank you,I want to reserve a single room which is better located between 4th floor to 7 floor.Well,I need the personnel in your hotel to open the window and clean the room before I arrive there.Is that ok?
谢谢,我想预定一间单人标准间,最好是介于4楼到7楼之间的 。嗯,我需要你们的工作人员在我到达九点前打开窗户并打扫房间,可以吗?
A Ok,sir,I already taken some notes about your requirements.Now let me check the room on my computer.Well,one standard single room in 6th floor and the number is 0603,need clean and open the window,anything else?
好的,先生,我已经记下了你的要求 。我先在电脑上查询一下 。嗯,6楼的603房间,需要打扫并打开窗户,还有什么要求吗?
B Thanks,how much does it cost?
谢谢,房间费用是多少钱
A That is 580 RMB
房费是580元
B Don't your hotel have discount?
你们没有折扣吗?
A I'm terribly sorry,sir.If you need a discount,you should be our VIP and stay here for at least 3 days.
非常抱歉,先生 。如果你想打折必须是我们酒店的协议客户,并且至少住三天
B OK,that's alright!
好,那就算了
A When will you arrive at our hotel,sir?
您什么时候能到达,先生?
B Around 15 to 3 P.M.
下午2点45
A OK.It's a great honour for us to serve for you and we are all waitting for your arrival.!
好的,能为您服务是我们酒店的荣幸,我们在此恭候您的光临!
B Thank you very much!Byebye!
谢谢,再见!
3酒店常用英语情景对话
入 住
F: Frontdesk(前台) G: Guest(顾客)
F: Welcome to the Beachside Inn. How may I help you?
欢迎来到海边酒店 。能为您做点什么吗?
G: I’d like a room, please.
我要住店 。
F: Would you prefer a single or a double?
你是要单人间还是双人间呢?
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G: A double, please. How much is that?
双人间,价格是多少?
F: It’s $145.00 a night. How many nights will you be staying?
145美元每晚,你要住几晚呢?
G: Just tonight.
就今晚 。
F: OK. One night comes to $145.00 plus tax. May I have your name please?
一晚含税总共145美元 。您的名字是?
G: It’s Davies. Robertson Davies.
我是达维斯 。
F: And how do you spell that, sir?
怎么拼写呢?
G: It’s D-A-V-I-E-S.
是D-A-V-I-E-S 。
F: So that’s D-A-V-I-E-S. How would you like to pay for the room?
好的,你想要如何付款?
G: Do you take VISA?
能用VISA卡吗?
F: Yes, we do. We take VISA,Mastercard, and American Express.
可以,我们接受VISA卡,万事达卡,美国运通 。
G: Great. I’ll pay with VISA then.What time is checkout?
我用VISA付款,退房时间是?
F: Checkout is at 10 o’clock. Your room number is 505. Is there anything else you would like to know?
10点退房 。您的房间号是505 。您还有其他疑问吗?
G: And is there a restaurant?
有餐厅吗?
F: There are restaurants on the 3rd floor and there’s a café next to the lobby.
3楼有餐厅,有一个咖啡厅在大厅旁边 。
G: Is there a pool here?
有游泳池吗?
F: Yes, there is. It’s on the 2nd floor. But you have to bring the towel from your room.
有的,在2楼 。但是需要自己带毛巾 。
G: Great. What time does the restaurant close?
餐厅什么时候关门呢?
F: They both close at 10:00 P.M.
餐厅和游泳池都是10点 。
G: 10 P.M.? Thanks. Oh! And can I get a wake-up call for 6:30 A.M?
好的,6:30能够叫醒我吗?
F: Sure. No problem. Wake-up call for 6:30 A.M. Enjoy your stay.
没问题,叫醒服务6:30,希望您住的愉快!
4酒店常用英语对话
洗衣房
A:Room Attendant(客房服务) B:Guest(顾客)
A: Excuse me.Do you have any laundry? The laundry man is here to collect it.
打扰一下,您有需要洗的衣物吗?洗衣房服务员员来收衣物了 。
G: No,not now,thank you.
现在还不需要,谢谢你.
A: If you have any,please just leave it in the laundry bag behind the bathroom door.The laundry man comes over to collect it every morning.
如果您有需要洗的衣物,请把它们放在浴室后面的洗衣袋了 。洗衣房的工作人员每天早上会来取走 。
G: Thank you.
谢谢你 。
A: Please tell us or notify in the list whether you need your clothes ironed,washed,dry-cleaned or mended and also what time you want to get them back.
请您告诉我们,或者在洗衣单上标明是否您的衣物需要熨烫、水洗、干洗或者缝补并且说明您什么时候要取回这些衣物 。
G: I see.What if there is any laundry damage?I wonder if your hotel has a policy on dealing with it.
好的,我明白了 。如果衣物损坏怎么办呢?我想知道您们酒店会怎么处理这个问题 。
A: In such a case,the hotel should certainly pay for it.The indemnity shall not exceed ten times the laundry.
如果是这样,酒店让人会赔偿 。赔偿不会超过所洗衣物的十倍 。
G: That sounds quite reasonable.I hope there's no damage at all.
那听起来非常合理 。我希望衣物不会出现损坏 。
A: Don't worry,Ma'am.The Laundry Department has wide experience in their work.
不要担心,女士 。我们洗衣房工作经验很丰富的 。
G: All right.Thank you for your information.
那好吧,谢谢你的提醒 。
A: Not at all.
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